Resident Reviews

It’s such a great building to be a resident of. The other day, I even had a package that was erroneously delivered to me and asked that the front desk alert me about it, and they called me as soon as it came in. With all the tasks that they have to take care of in the building, they are always on top of helping the residents first. I really appreciate it.

Oct 30, 2026

I love it here. Everyone is so nice and we have not had any issues yet. Me and my husband are so glad we moved in here and how understanding and convenient everything is

Oct 5, 2026

Concierge is great, maintenance and cleaning crew are friendly. Neighbors are respectful and quiet. All around a good community to live in. Please add a smith machine in the gym. A gym isn't a gym without some kind of squat rack

Sep 30, 2026

Staff is very kind. The building itself is very clean and the amenities are great. The only issue was maintenance, they could do a better job communicating. When we moved into our unit, there were several issues that should have been addressed prior to our move-in. It took several visits for us to fix things.

Sep 7, 2026

Living here continues to be a great experience. Once again, I can’t say enough great stuff about the staff and everyone here is so kind. I’ve been here so long and oddly enough only used the office for the first time this month lol

Jul 28, 2026

I live here for 5 years. It’s always quiet the most of time. The place clean and safe. The maintenance teams are always did the great job. Living here like my hometown. I feel safe and comfortable.

Jul 9, 2026

Good concierge, really friendly maintenance and cleaning crew and noise level is excellent. Overall nice community to live in. Gym needs better equipment. Needs a smith machine

Jun 30, 2026

It’s been great living here and I hope it continues to be a place for many years to come that everyone can call home. Thank you as always to the staff

Apr 17, 2026

Pretty cool, the elevators don't all go to the parking garage but everything else seem to be working fine. It's a nice area to live, plenty of food all around me

Apr 4, 2026

We moved in a few days ago, and so far we love it!! Perfect location! The area is clean, feels safe, very walkable to many restaurants. Nice size gym!

Mar 30, 2026

Third year living in this apartment. Management is really good about noise level and address your concerns in a timely manner. Maintenance guys are friendly and will show up the next day for most requests. Cleaning crew is also really friendly and sweet. The two concierge working the front desk are helpful and kind. Shout out to Jeff!

Mar 29, 2026

I have had a great experience living here so far. I've been living here since the end of November. I really like my apartment! The leasing and concierge team are also very nice.

Feb 12, 2026

I am sharing a review of an outstanding environment with a dedicated team cultivated here. I’m proud to be a resident. Success is built on strong leadership. Nikole's foundational drive for excellence to Kyle's current adept management, both have consistently fostered a culture where staff is empowered to deliver their best. Kyle and team, continues to uphold elevated standards. * Spotlighting Carla Mitchell’s priority to meticulously check every locker, ensuring swift resolution and alleviating any concern. * She maintain pristine condition and safety of our common areas is crucial. * Optimizing parcel locker system and support our delivery partners. * Beyond daily tasks, Carla also engage directly with prospective residents on self-guided tours, offering insights, answering inquiries while highlighting uniqueness of our community. Dedication woven into the fabric of this team consistently strive to go above and beyond, creating a perfect synergy of professionalism. C.M.

Jan 11, 2026

My experience at Columbia Pike 3400 has been fantastic a personally love the fact that I am located on the inner part of the building because it feels like its own oasis. Thank you so much to the. Fantastic stuff and I hope that, though it’s a new year, everything stays the same here.

Jan 9, 2026

Moving in was an excellent experience for me, as everyone was very welcoming. Very helpful and friendly. They made me feel like home. Jeff the concierge was awesome thru my entire moving. Asking me everytime if I need some help. He was there to help me. Anything I need. Leasing stuff they went far and beyond and make all paperwork easy for me.

Jan 4, 2026

I have not moved yet, but the interaction with the leasing office has been a pleasant one. I am looking forward to moving soon and starting a new adventure.

Dec 29, 2025

Very good and nice people. Answered all questions clearly. Someone was available at all times which was really nice. Very good customer service.

Nov 25, 2025

Pike3400 is a great community to live in. Amenities are great, although I wish they would upgrade and have at least a smith machine in the gym. They have events at least a few times a month for residents. We love free food lol. Hopefully rent increase isn't much. It's quiet (for the most part) and safe since you can't get in the complex or use the elevators to where the residents live and garage without a fob.

Oct 30, 2025

Always a great time when home and thanks to the whole team it remains as enjoyable as the first day when we moved in. Everyone is always so kind at the front desk.

Oct 9, 2025

This place has been home for me for 6 years. I feel the just as safe and secure as the first year. The entire staff does a magnificent job. The maintenance is always on point.

Oct 4, 2025

Very friendly staff that will help you with whatever they can. Could get better with communications such as moving procedures. Also the resident site used is a little confusing and hard to navigate. Other than those two things, pretty good place to live.

Sep 3, 2025

Besides the one incident that happened last year (maintenance installed a deadbolt, ask for a deadbolt!) and how terribly management handled it, along with the monthly charges you don't know about until you start living here, it's an ok place to live. What I'm most happy about is the new concierge, Jeff. He is so friendly and respectful, everything the old concierge Sean was not. I don't know why you allowed Sean to work the front desk as long as he did, but seriously, good riddance. Hire more people like Jeff. People who actually want to help and are kind to others.

Jul 18, 2025

Pike 3400 has been pretty great so far. Our apartment is really nice with nice finishes and a large kitchen. The pool is great. We have enjoyed a couple of apartment events as a chance to meet our neighbors and we appreciate the diverse community here. It’s awesome being so close to multiple bus lines, food options, and grocery stores. Management and maintenance are very responsive and seem to care about quality repairs over quick fixes, recently replacing the garage door and HVAC with more reliable systems. They’ve also increased the building’s secure access. The garage also has felt secure and there’s always plenty of parking.

Jul 16, 2025

Great help with my apartment tour. Originally was a self tour but staff showed me other available units to see. Ultimately leading to me putting in an application.

Jul 15, 2025

This place is very quiet. The walls between apartments are thick. I can’t hear neighbors’s noise from their room. The maintenance staffs are great and all staffs being helpful when in needs.

May 15, 2025

The management always improve community to be better. The environment quiet and calm to live like own home. All staffs being helpful when helping in need.

May 12, 2025

So many changes with neighbors since we first moved in and we welcome them all. It’s a great neighborhood and we really enjoy our time here.

May 5, 2025

So far it’s been a pretty good experience, I will say the day of our move-in I reserved the loading dock with the freight elevator to move up onto the third floor, And I was unable to use it for at least 45 minutes due to someone not following the proper procedures. I decided to freely used the loading dock freight elevator, which held my moving company up for almost an hour that I had to pay for.

Feb 14, 2025

Good complex with nice apartments and amenities but it is a bit out of the way and the neighborhood around it has things to do, but not as many as other neighborhoods in the area.

Feb 11, 2025

It great at 3400 pike since we first moved here. A lot of changes to the neighborhood in the last 8 years and yet it still feels like home. The staff is fantastic and always willing to help with anything we as tenants need.

Jan 25, 2025

Overall, it’s not a bad place to live. You’re kind of close to a lot of things. The dog park on the roof is nice to have. The package locker is nice as well

Jan 16, 2025

Heat has been on and off for almost 2 months. The property management’s answer is “Here’s some space heaters and good luck”. Multiple work orders in 2 months and the anticipated fix is a 6 month construction project. At this point not worth the rent or the hassle.

Jan 15, 2025

Honestly I love living here. It’s a very safe area with multiple places within walking distance or not too far of a drive. Everyone is great in the leasing office and any work orders are fulfilled quickly and efficiently!

Jan 15, 2025

Great location with easy access to shops and public transportation, and the common areas are clean and inviting. friendly community atmosphere

Jan 2, 2025

Clean and small enough of a community where it feels safe. The kitchen facilities are completely new and the community rooms are spacious and beautiful!

Dec 27, 2024

Amazing and helpful staff. As soon as I first entered the complex I was greeted with a beautiful and clean apartment building that caught my eye. Everyone who worked there was very nice and assisted in my apartment search.

Dec 5, 2024

Great location, Love my new place. Had a little confusion on move in day but overall it has been a good experience so far. Living in arlington is very nice.

Dec 2, 2024

Great experience so far here. Maintenance is quickly addressed. Decent amenities. Rent increases are reasonable. Only main con is not close to any metro stop.

Nov 17, 2024

Pike3400 is truly home. Their amenities and services fall fit my needs like no other apartment has. I constantly compare my home with Pike to other apartments and Pike3400 is just so lovely!

Oct 27, 2024

I have always found the community at Columbia Pike to be one that respects everyone’s common living area and is also very respectful to each other.

Oct 17, 2024

While the property management has been okay with about 5 changes,the changes to the property have not been to my liking since I moved in May 2017. We enjoyed a lounge with computers and a wonderful coffee/tea station all open 24 hours. Then the common area amenities were added and increased. I have a electric bill with Dominion and this HVAC? I must love the build otherwise because I've stayed 7 years!

Oct 1, 2024

Pike3400 is a great place to live! The staff here are very kind and attentive towards the residents. They have monthly resident activities and many of the areas have been renovated! The apartments has nice modern touches and maintenance comes in a timely manner if you have issues. There use to be a fire alarm issue where it would randomly go off at the most annoying time a few times a month. However, it seems that the issue has now been resolved!

Sep 15, 2024

The move in process has been so easy with the staff. Leah is great to work with and very accommodating. The concierge is so friendly and helped explained the process of getting groceries and food delivered. I feel very welcomed

Aug 24, 2024

I've loved living here the past 2 years. Maintenance is quick and reliable. Hallways are always clean and the lobby is amazing. Love the package storage as well.

Aug 15, 2024

Great location. Quiet and secure. Responsive maintenance and staff. Love the market with snacks in the office. Nice community lounge. Could use some upgrades to pool area and a cleaner dog park-although it’s great that there’s one on the roof. A dog wash station would be a great addition.

Jul 31, 2024

Pretty good overall, some thing could be better such as turnaround time on admin tasks.the maintenance is usually really quick, they reply really fast.

Jul 25, 2024

Recently just moved in to the apartment. Leah was a wonderful agent who helped me along the way with moving in. The only concern is that it’s my first week and I’ve encountered issues with my AC unit.

Jul 9, 2024

My personal experience at Columbia Pike has been really great. Even with a lot of the construction taking place across the street and on the main Thruway, considering I live on the inside of the building, it feels like a little oasis when I come home from work. The amenities are really fantastic as well during the summer, especially

Jul 9, 2024

Air condition has been out for 3 years now. There has been times set for repairs but always pushed back. My air has worked the first summer and broken since. I need a resolution.

Jul 1, 2024

The common area not too crowded and clean enough. The environment mostly quiet and the location is great and convenient. The management always makes the apartment better.

Jun 28, 2024

I would like to suggest adding EV car charging stations. With the increasing number of electric vehicle owners, having EV charging infrastructure would greatly enhance the convenience and appeal of living here. It would also demonstrate the community’s commitment to sustainability and modern living.

May 27, 2024

Amazing area with great amenities, community areas in the building is very clean and well maintained. People are friendly and welcoming. Parking garage is helpful and cheaper than most properties.

Apr 10, 2024

Secure apartment building with gated resident parking. Parcel pending package system. Self service market with snacks and drinks for convenience. Nice apartment features and spacious kitchen with large kitchen island. Plenty of storage and counter space. Shawn & Carla are excellent concierge personnel.

Apr 2, 2024

Over Pike3400 is a great community with very friendly staff. The apartment has received a few upgrades to the amenities and a few more are also on the way. The rent matches the area and amenities received. Most of the previous issue other residents have brought up in the past have been resolved. I would definitely recommend living here!

Mar 29, 2024

Overall a very rough experience within the first 7months of living here. Constant problems with the hvac system, towing residents vehicles,problems with washer and dryer units, problems with new lock system on my apartment door, the gym was way too hot to safely work out in for most of the summer, constant lack of communication from office staff. However Maintenance has been very helpful. While the area is perfect I expected a better quality experience from this luxury priced apartment building. These are problems that not only I have experienced but also many of my neighbors.I believe this building really has so much potential.If the staff was a little more understanding and answered phone calls and emails in a timely manner, it would make the stay here enjoyable. Many of the problems that have occurred here have been due to building problems, so at the least the staff being accommodating and responsive would be great.

Mar 26, 2024

I am very happy with the service, kindness and understanding here at PIKE 3400. The leasing office and maintenance staff are swift to address my needs since May 2017. Best, donita #629

Mar 21, 2024

The place is a nice and clean and have a clean common area and nice decent gym I like how they provide with towels. They need to work on the bathroom ventilation

Mar 13, 2024

I’ve been here for nearly 4 years and can I say it’s getting better with time. Consistency in improvements. Concierge is professional and knowledgeable.

Mar 10, 2024

Kind of thrown for a loop seeing the different charges that we're made to pay. Utility set up fee (monthly), parcel pending (one time fee), community utilities (monthly), HVAC (monthly). Never had to pay for any of these at other apartment complexes. It screams cheap management company. Water doesn't stay hot in the shower for more than 15 minutes.

Feb 3, 2024

Pike3400 is slowly but surely making improvements to the overall Resident experience, including the new app and Bilt connection, and gym improvements.

Feb 1, 2024

The apartment is fantastic and so is the convenience of having the residential parking separate from the retail space as it gets really hectic there sometimes. I wish I had more of an opportunity to use some of the other common spaces but my schedule never permits for it. I would highly recommend the building and hope it stays as great a place to live as it has been since the beginning.

Jan 30, 2024

It’s been easy and great so far the garbage room is always clean and tidy. I find myself enjoying the smell of the lobby. The gym is nice and has all the thing you would need.

Jan 16, 2024

I live here almost 3 years. Everything is very simply here feel like stay at home not just apartment. The management always make everything better and the maintenance team is always polite and friendly.

Jan 16, 2024

The Hillside Manor offers an exceptional living experience that surpasses expectations. From its welcoming ambiance and impeccable amenities upon arrival to its outstanding management team's responsiveness and care for residents' comfort, this modern complex excels. The luxurious retreat-like feel of the apartments, with spacious layouts, elegant finishes, and breathtaking views through large windows, complements the vibrant community atmosphere. Well-equipped shared spaces and a convenient location near shops, restaurants, and parks further enhance this standout choice for a comfortable and enjoyable apartment living experience.

Jan 2, 2024

Pretty good experience overall! Only bad thing is that the cabinets underneath my island are somewhat broken and the maintenance man told there was nothing that could be done about it.

Dec 29, 2023

I moved in last week and it’s been good so far, only complaint is that some promises keep falling through. I was told my lights would be changed before I moved in and it keeps getting pushed back.

Dec 21, 2023

The staff are very friendly and helpful! The amenities are great and the monthly rental rate is very reasonable for the area. I’ve really enjoyed living here!

Dec 20, 2023

It’s a great place to live, clean and well-maintained environment positively impacted the entire community. I love how the apartment actively participated in community events and demonstrated a genuine interest in fostering a sense of camaraderie among neighbors.

Dec 19, 2023

Awesome and convenient location on the Pike. Maintenance requests are addressed and resolved quickly. Monthly events for residents and concierge staff are very nice. Sound proof apartment and nice floor plan

Dec 18, 2023

The tenants who live here are so chill and kind. I never hear my neighbors and everyone on the elevator is so helpful and nice. It really feels good to live in a kind community. The staff are super kind and helpful too!

Dec 15, 2023

I have had a HORRIBLE experience with pike 3400, so horrible that it honestly affects me negatively on a daily basis. In addition to the multitude of complications going on with the building such as my heat and ac not working at times, or my lock not working due to faulty electrical wiring in the building, or random fire alarms going off for hours at a time. I also have to deal with the rudest staff I’ve ever come across. I also can’t sleep well at night because I don’t know if when I wake up tomorrow if my car will be wrongfully towed by the aggressive towing company hired or not. I am not the only resident with complaints about the way things are done at pike 3400. I understand a lot of these issues are outside of their immediate control but how they handle matters when you come to them IS and they choose to be rude and they will disregard you or argue with you. I am truly disgusted and disappointed

Dec 14, 2023

Giing well now that the HVAC is working. Maintenace has been goid onalk other concerns. Wiyld like to have butterflyMX connected to the elevators ad well as doors

Dec 5, 2023

I’ve been here for 3 years plus and the amenities are better and the hospitality of the staff is consistently great. 😊 I have always received top notch service for management to maintenance. I couldn’t ask for better.

Dec 1, 2023

Love the environment here. It’s alway make me feel like home. It’s quite enough even during the day. The management always improve everything ti getting better.

Nov 30, 2023

For the cost of rent, you’d think things would run better. The HVAC will break multiple times a year, so don’t plan on AC in the summer, or heat in the winter. Plan on fire alarms at all hours of the night, burst pipes and leaks, and elevators being broken down. Also plan of the smell of smoke and weed drifting through the hallways and into your apartment, trash dumped in the hallways and trash room instead of disposed of properly, and excessive noise from your neighbors at the worst hours of the night. These are just some of the issues. Would not recommend.

Nov 29, 2023

Some issues with drains in shower/ sinks/ toilet.otherwise good place to live and like the pool during the summer. Relatively quick repair when needed

Nov 28, 2023

The apartment is nice but it was not thoroughly cleaned before I moved in. The walls are also very thin and you can hear every neighbor (above and next to you). I like the granite counters and how much light my unit gets from several windows in the living room though.

Nov 3, 2023

Been here two years. Would not recommend. There were several issues with fire alarms going off. The gate to the parking garage was broken 90% of the time, allowing homeless people to sleep behind cars, kids to run around & ride bikes through the garage, people loitering…etc. We had issues with the A/C in hot summer months on NUMEROUS occasions. The water heater had to be replaced because the water gets cold, and the issue is only slightly better. Now there is an issue with water pressure that has gone on for several weeks. The blower in our A/C was out for probably a year, which might have led to why we had so many maintenance requests about the A/C being out, but it was only until the last 3 months of our lease that a contractor came in and determined it was the blower that needed to be replaced, which finally got replaced in the last month of our lease. No discounts or compensation were ever offered.

Oct 30, 2023

Very nice apartment. The area is also very nice. Will say fire alarm goes off sometimes lol. But nothing to car7 other than that. I would rate it a 5/5

Oct 30, 2023

Great place!! We loved living here and miss it so much the amenities and location are great. The staff was always helpful and the entire team was quick

Oct 30, 2023

The team at pike3400 has always been so helpful with everything I have requested to be done. Though the building owner has changed from time to time the staff always remain attentive and top notch.

Oct 23, 2023

No complaints! I’ve enjoyed living here. Maintenance is great and I’ve always felt safe in the building. It’s good for the price, and lack of metro stop.

Oct 20, 2023

Great they fixed our floors immediately and efficiently. They listened to us. I was impressed with how quickly they handled everything. We were ready to move in soon after

Oct 11, 2023

I’m so happy I chose to live at Pike 3400. My experience has been great. My neighbors here are some of the friendliest I have ever encountered.

Oct 11, 2023

I actually got this apartment completely online being that I was in a different state at the time. Thought I would like it from what I saw online but once I got here I absolutely love it. It’s so nice and perfect. So modern with luxury amenities and great staff.

Oct 8, 2023

The community safe and quiet enough to live in. I always appreciate the maintenance team that very polite and professional. Thankful the management that always make all residents feel like living in your home not just apartment.

Sep 22, 2023

The staff here are so kind and attentive! They have also done a great job trying to bring the residents together by providing different monthly activities

Sep 13, 2023

HVAC system continues to be an issue. Cheap wallpaper and hallway carpet has made my rent increase 22% in just 2.5 years not worth it. Fire alarm goes off with on a regular basis for no reason at 2-3am

Sep 2, 2023

I love to call this place home. The staff is amazing personable and professional. Maintenance are quick to respond to request. The property is clean at all times. Even when some tenants make a mess of the trash room, it’s quickly resolved and tidied up.

Aug 31, 2023

I've had no complaints living here, the staff to the ammenities are all great. my animals are welcome here and it allows me to have a more flexible schedule being closer to my job as well as some places to get happy hour etc

Aug 31, 2023

Fast and smooth move in. Agent Demos was super helpful during my application and screening process. Got approved second day. Building looks new and clean, close to restaurants.

Aug 26, 2023

Good environment here and quite enough to live in. The elevators are not crowded. They take only minutes to wait. The maintenance teams are always polite and excellent.

Aug 18, 2023

I love living at Pike3400. I love the open floor plan of my 1 bedroom apartment and that we have big windows for lots of natural light. I love how big and open the kitchen is. I love how easy it is for me to catch the bus right outside the lobby doors and take it to the metro for work. I love being able to walk to some of the restaurants down the street. Location is great! And the apartment itself is great! I love the pool and how it's never too crowded. I do wish the courtyard got more sun, but it is what it is. I wish the grills worked a little better as well. They neve seem to get hot enough when I use them. I don't know if it's the ceramic briquettes or if I'm doing something wrong. I do love the gathering spaces in the building. I would like a rooftop hang out that is more than the dog park.

Aug 4, 2023

Shoutout Demos in leasing for being a kind and prompt member of the Pike3400 leasing team. He really carries the team and provides top-notch service.

Jul 31, 2023

The renovations are nice but the new grills don’t get hotter than 400° which make it difficult to grill steaks and chicken. It would also be nice if we could add more visitor parking for overnight visitors, there are only 4 in the parking garage and they’re always taken. And street parking fills up quickly overnight in the weekends

Jul 24, 2023

I love living at Pike3400. The staff here is extremely helpful and accommodating. I’ve been living here for 2 years and have never had any issues. Would highly recommend!

Jul 21, 2023

Really great! The other thing that hasn't been 5 stars is your current maintenance issues. It seems like as of recently when we put in a request we have do it multiple times and the have to pester someone to get help. Hopefully that will improve

Jul 15, 2023

It’s a great place to live and very convenient for us both to get to work. I wish we could spend more time to sometimes using the common areas but maybe when it gets a little bit cooler.

Jul 13, 2023

The new emphasis on improvements throughout the amenities have been great. The services and maintenance of the common areas have been nice. There have been less and less fire alarms as well!

Jul 5, 2023

I like the environment and very appreciated the management team for hard working especially, tried to make community to be smoking free even it’s not easy to control people that always breaking rules. The problem here is always HVAC systems and fire alarm but management teams were made them better. The things I faced up and didn’t satisfy was the bill that managed from third company. It makes mistakes to change some utility from the past and put the missing charge all in one bill without telling that. I had to ask and wait long time (around 2.5 months) to know the reason. It was different price when they doing like that. Because price per unit calculate from number of usages for the whole units. When they put the missing bills (3 months plus currently month) the usages that month will high increase. I don’t trust that company anymore they did that twice. Sadly I just renewed the rent if I knew that before I won’t decide to renew for sure.

Jun 16, 2023

Love love love the Hospitality. Only thing I wish were better is the false fire alarms and unpredictable freight elevator. The remodeling in different.

Jun 15, 2023

I have lived here for a year and it’s been ok. There are no bugs or rodents and the place is very secure. Have never heard of any break ins. The apartments look great on the inside. The staff are friendly. My biggest complaint was the indoor smoking in this non smoking building. On a good note the staff cracked down on the smokers and for the past couple months I havent smelled any smoke. It’s a good place to live.

Jun 15, 2023

Clean complex, maintenance is prompt and super helpful, and everyone at the leasing office is great. Love the Parcel Pending system - it makes things quick and convenient.

Jun 14, 2023

Been a great experience living here with updated amenities and good location on the Pike. The rooftop dog park is a nice bonus for anyone with a dog.

Jun 1, 2023

Just moving in and everything has been so smooth, everything is also so clean for a pet friendly community its amazing! Super excited to get some use out of the pool and grill area this summer!

May 27, 2023

Maintenance is good (as always), garage door is finally fixed after several months of not working. Fire alarms continue to be a problem- although for the time being they seem to be in a hiatus.

May 26, 2023

Quiet and staff is really amicable. I really enjoy my stay here. Lovely amenities too! The gym is well equipped and always clean. Accessibility to a lot of nice places is also a plus.

May 17, 2023

The staff here are so kind and attentive to your needs. The amenities have been upgraded (large parcel locker room, self service convenience store, and community center) and there are more upgrades to come! They also host community events for the residents to meet and mingle!

May 16, 2023

It seems like the office is understaffed and needs more support. I do feel that gabby works very hard and has been very helpful with the leasing process

May 8, 2023

I live here for 2 years and so on. Everything is not bad. It’s under my acceptable. New manager tried to improve everything, hall wall lights, carpets, door painting. My third year living here should be smooth.

May 5, 2023

Pike 3400 is a wonderful community to live in! I love taking walks in the surrounding neighborhood and enjoy the community events when they happen!

May 1, 2023

The team is always on point and professional. I am loving the changes and upgrades to the amenities. They are very responsive to requests and following up is usually immediate.

Apr 28, 2023

I absolutely love the new renovations - it really elevated the place!! Also management is always so responsive which I appreciate the most about them.

Apr 27, 2023

We love it here! I just wish there were more fun events. The comedy show was really fun but most events are virtual which isn't as fun for getting to know your neighbors. Have free drinks was also really fun 😂

Apr 5, 2023

Nice building with nice concierge staff, maintenance staff is also excellent. Location is also great. But sometimes the billing is unclear and keep getting charged for random things.

Mar 15, 2023

The staff are amazing and I loved the apartment. The convenience of being close to work was great for us as well. Having a parking spot indoors made everything really easy.

Mar 7, 2023

Smooth move in process and enjoyed all the help from leasing staff and concierge. Slight noise in hallways and if someone drops something the floor above. Leaf blower one morning was super loud. Apartment is super nice!

Mar 5, 2023

On general is not bad to live here. The location is good. They are restaurants and nice playgrounds around. They are price is okay compere with the other apartments around.

Mar 3, 2023

Demos, Michael, and Gabriela have been a huge help in the move in process. I like how eager they are to assist me with any questions or concerns that I have.

Feb 10, 2023

Nice and quiet enough to feel it like my sweet home. The maintenance teams are always quick, polite and professional. The elevators are never busy. Just take few minutes to wait compare with the other apartments.

Jan 27, 2023

Pike 3400 has been great to live at! The staff are amazing and very responsive to emails. Of course there are flaws, like the fire alarms constantly triggering and continued renovation on common areas. I’ve been here for close to 4 years and am happy to have made friends in the community!

Jan 24, 2023

Everything goes well in this building (except for the annoying random fire alarms which is why i took off 0.5 star). I love the renovations and the new package system.

Jan 12, 2023

I’ve been here 2+ years and the property management and amenities are improving thus far. I can’t wait to see the completed renovation. I’m sure the experience will get better.

Dec 24, 2022

Concierge is always very friendly and there seems to be more inclusive resident activities popping up. It is taking a long time for the renovations to be completed in the pool room, which is unfortunate because we wanted to use it for a holiday event.

Dec 15, 2022

Constant noise from neighbors, smell of smoke and weed in the hallways or seeping into your apartment, frequent need for maintenance to come check on the HVAC, and people not even using the trash chute and leaving their garbage about if not discarding whole pieces of furniture in the hallways, insane fluctuations in utility billing month to month… and large rent increases to top it off.

Dec 2, 2022

i really like the space, stuff and how residents are so friendly and kind.. i also like how the community help eah other on posting stuff...

Nov 30, 2022

It’s been great so far, I just moved in here but everything seems good and everyone is great so I’m having a good time so far, the leasing office made the move so easy and it was painless

Nov 15, 2022

So far so good! Kevin and Gabriela have been very helpful! They both made the move-in process smooth and flexible. The amenities and apartment complex are great.

Nov 15, 2022

Residents that live below units that are being either renovated or worked on are not notified and it is very loud. But other than that my experience has been amazing.

Nov 14, 2022

It’s great to have welcomed here coming from nyc and what a fantastic team at pike 3400. The building has always been so clean and at least for us it’s very conveniently located next to work.

Nov 1, 2022

I really enjoy the apartment itself but I otherwise don’t use any of the other amenities. The gym is really sub par and the community areas don’t have much to offer. The staff is friendly and I really appreciate that.

Oct 25, 2022

The noise and weed smell has been a consistent problem, but we did recently get new management and I am hopeful they will get it under control. They seem competent and present, which I appreciate. The community center was supposed to be finished awhile ago and we haven’t been able to use it for months. Also, maintenance has always been great but it seems like they have a massive shortage of people and tickets are left unfulfilled. I was supposed to get a new temperature interface to fix and HVAC problem and it has yet to be completed.

Oct 25, 2022

Pike 3400 is a lovely community to reside in! I love having things nearby, but also being tucked in some from the hoppin parts of Arlington. Would love to have the amenities back and operating - new and updated of course :)

Oct 16, 2022

The apartment is quiet and clean. I feel like sweet home to live here. The staffs and maintenance teams are great and professional. Pet friendly apartment (I do not have one but my baby love to see them around.)

Oct 5, 2022

We love the environment here. Quite and clean. The management is responsible to solve the problem. Maintenance teams are quick and professional.

Sep 30, 2022

I love my community here and all of its employees. They are all great and I can compliment them forever. The property is beautiful and always clean. The staff professionalism goes with saying .

Sep 14, 2022

Here is the deal... I have been here for 4 years and this apartment complex has put me through the ringer. The original property management company Buzuto, was absolute garbage. I moved from a 1 br to a 2br and didn't have working AC for over a year. AGAIN my AC is out, with no idea on when it will be fixed. Had rent not gone through the roof everywhere else, I would've not resigned my lease. This place is always under construction and yet again we are not able to use our amenities for months. The elevators are always broken and the security badge/fob is the most annoying thing to work with. You have to swipe it everywhere and doing so with groceries or your hands full is a real blast. The best part about this building is the front desk staff Rahel. She's truly wonderful and makes my day everytime I walk in. This will be my last year here. Hope this helps.

Aug 31, 2022

Very good experience living @ 3400 good staff and community, A good place to start a setting in your life to whatever Your future have in store your you

Aug 24, 2022

Just moved in and so far so good. Very modern kitchen that’s spacious with plenty of counter space. It’s a bit noisy being along a main road but I’ve definitely dealt with worse. All in all a good place to live.

Jul 18, 2022

I’ve been here for a few years now, and it’s nice to see the updates that are being made to the building. Soon I believe there will need to be updates made to the hallways (carpets are looking a little rough, etc). Staff is always really friendly. The weed smells have seemed to subside a bit as well which is nice.

Jul 15, 2022

I like living here for the most part, surrounding around a good/convenient area and overall nice apartment. The concierge and leasing team are nice. The main areas need to be upgraded and kept clean.

Jul 10, 2022

Resigned for years 4! Loving my home away from home! All staff are inviting and welcoming. Maintenance is on it always and the community leasing team is wonderful with updates :)

Jul 7, 2022

I’ve really enjoyed my first few weeks here at Pike3400! Everyone has been super friendly and the leasing agents have been very helpful. The amenities are great and I’ve loved how close the apartment is to my job.

Jul 2, 2022

I’ve been here going on 3 years. It’s pretty convenient location wise and management does a pretty getting job attending to request. With occasional maintenance issues, I believe it makes for an pretty good living experience.

Jul 1, 2022

It was fantastic at 3400 Columbia Pike. Everyone who works in the office has always been so helpful and attentive and without a doubt is the best experience we’ve had living in apartment complex of this size.

Jul 1, 2022

Si far things are good here. It’s close to a metro stop and with a fairly affordable rent it’s good here. The area is very nice and safe, and the local amenities leave nothing undesired. The metro stop is very close by and the common room is good.

Jun 30, 2022

Amazing good community and good people. Front desk is also very helpful and gets you setup very quickly. Maintenance is also quick… happy to stay here

Jun 28, 2022

Very nice place to live. I love being here. Clean environment, safety and comfort house. Rent expensive for middle class, however I love living here.

Jun 16, 2022

Generally a great stay at Pike3400. Some issue with fire alarms and the air condition but the leasing office was for the most part understanding.

Jun 13, 2022

No air. No hot water. And it’s like no one cares. It doesn’t stop. It’s horrible, and no one is doing a thing about it but saying I’m sorry. Like is this luxury or the projects? It’s really sad and now the gym is closed and the clubhouse.

Jun 1, 2022

I like good and quiet environment here. Manager and maintenance team are always great even their busy not super quick pick up requests but they’re on time to help.

May 31, 2022

It has been a challenging year with COVID-19 and people moving in and out trying to get some normal life back. I see some improvements with concierge coverage and the good singnage around the parking. More control on trash areas. Although, I see that the carpets on each floor halls are looking dirty and with a unpleasant smell. This needs to be improved. When you arrive at the floor it is supposed to feel you are at home confident that is a clean ans healthy environment. How a place looks and smells tells you more than a thousand words and can impact how you feel about the place.

May 28, 2022

There’s always pros and cons about everything. I love the location. Love the layout and updated features in our apartment. However, our hot water supply is limited. There was also a poop nugget in the hallway for almost 2 weeks. The pool table is abused. Overall, I would renew my lease, but they increased the rent and parking fees is high.

Apr 29, 2022

Great hospitality and amazing amenities. Would recommend to my friends and am very happy to live here. Very spacious and modern. A lot of natural lighting and easy to walk around.

Apr 28, 2022

This is a great place to stay when starting out in your career. The location is also really nice especially if you work in DC. The workers also are very and respond quick when problems arise.

Apr 28, 2022

Very good environment. Clean and quiet make you feel private like living in single house. Good and fast response from maintenance team. The location is very convenient to go every where.

Apr 28, 2022

I love it here! The area is perfect and the amenities are wonderful! There’s so much to do all within walking distance and the apartment unit is modern and has lots of natural daylight!

Apr 19, 2022

My maintenance requests are always completed on time an in a timely manner. Everyone here is my family away from home. They are friendly, courteous and caring. Everything I need in my time of need. I love it here. 🤩

Apr 11, 2022

This place has been going downhill, in my opinion. Nothing against the staff (they’re always friendly) but it seems like there’s been an increase in noise and smoking that management just can’t deal with or keep up with. The fire alarms continue to be the biggest downfall to this place, and management doesn’t do anything to compensate for that. They go off at least twice a month. Last time the alarms went off we didn’t even get an apology email for it.

Apr 8, 2022

It is a little frustrating that none of the grills or fire pits work. You have to shove a lighter down into a grill to get it to light, and it is a very low flame. Not all of the grates will light. None of the fire pits will light at all.

Mar 31, 2022

Overall, I really like my apartment. However, there have been a lot of maintenance issues and fire alarms that don't seem to be handled correctly. There is no visitor parking and it's almost impossible to have visitors during the week. I have tried to get a spare key fob and was told that I couldn't have one and that one would be kept at the front desk. However, it's no use because it can only be used between the hours of 9am-11am. Management does not make any changes or address any issues at all.

Mar 31, 2022

Good so far, staff available, helpful, rooms nice, smell is good. Parking is ok. Affordable, good location, grocery 10 min away. Safe area. The manager was nice and friendly

Mar 27, 2022

Nice apartments, however, the walls are way too thin. I wish some people would be more considerate of other neighbors. Other than that, it's ok.

Mar 9, 2022

This apartment has been nothing short of amazing! Highly recommended with great service and updated units!! Also has great amenities and nearby, walking distance shopping

Mar 7, 2022

Pike 3400 is the place for everyone! Walkable to a lot of stores and restaurants:) the community events are also something to look forward to!

Mar 6, 2022

Only been here a few days but the building is nice, concierge staff are friendly, close proximity to a lot of different food options, and there's a bus stop right outside the building to take you to the metro.

Mar 4, 2022

It's been awesome living here! The staff are friendly and kind, the building is kept clean and it has been such an enjoyable experience to be living here.

Mar 1, 2022

Too much smoking in a building that is supposed to be smoke free. No one wants to inhale weed that doesn’t smoke. It is really loud and ignored.

Feb 17, 2022

My apartment is good nice customer care about us. We really appreciate for your service. When we request something office guys always so nice to hear and handling everything. Last time community manager smoke checking every doors after I didn’t smell too much. I think that would helpful thanks too

Feb 7, 2022

Living at pike34 is a very pleasant experience. Incredible views, appliances that work, cozy and modern apartments... the management team is friendly and helpful, the community is respectful, and the location is one of the most central in South Arlington. Perfect to have the best schools and fast and uncongested access to highways and main roads.

Jan 19, 2022

Pike3400 is a wonderful community - nice amenities, modern units, friendly staff, timely service, great location. I couldn't be happier. Thank you!

Jan 19, 2022

I have the best management and maintenance staff ever. From day one they have been top notch. I just got the news that my granddaughter passed while moving in. My first week here I received a bouquet of flowers and condolences from the staff. They have been there for me ever since. This team is my family in my head. 🥰

Jan 1, 2022

Leasing Team is very professional and kind. I’m currently moving from the Hampton Roads area. The team has been really polite & kind about helping me with my transition.

Dec 31, 2021

Quiet, great location, and secure residence with friendly and helpful concierge. Great place to live and would recommend for any family size.

Dec 29, 2021

Overall, I have enjoyed living here so far. No bugs, maintenance is really responsive, and the leasing personnel are pleasant. The elevators are a constant issue, with usually 1-2 out at any given moment. The fire alarms are also a major problem, they went off about 15-20 times at random this summer alone. But other than that, you get what you pay for.

Dec 28, 2021

Love the environment here. Clean and quiet. You do not have to worry to loss your package, the concierge will keep yours in mailroom and email you to go get it.

Dec 16, 2021

Noise control could be better at nights and outside curfew could be enforced more than when it is convenient and sometimes people are out there till 1-2 am and that’s unfair for people who have work in the early am.

Dec 14, 2021

Overall pretty good, some nights the people outside can be loud or I can hear my neighbor blaring music which can be disheartening, but besides that this is a great place.

Dec 14, 2021

Loving it so far! Wish there were more events to get to know your neighbors. Enjoying my space, and the imenities. But wish some love was given to the gym.

Dec 4, 2021

Very clean community. Pays attention to maintenance of apartments changing filters checking for leaks in apartments. Also has a dog park in the roof.

Nov 30, 2021

This has continued to be a great living experience for us so far and the staff have been so helpful and friendly too! Rahel is the best ever and so kind.

Nov 30, 2021

We’ve been having issues with our AC unit. The heater does not work and our water heater isn’t that great either. I need to boil water when I’m having a self care bath bomb moment. Am I the only one experiencing this issue?

Nov 30, 2021

I am loving living on the 1st floor! I have made my 1 bed/1 bath apt my home and it feels so great to have such amazing staff workers and maintenance on site! I am constantly feeling safe and excited to come home 🧡

Nov 26, 2021

Wonderful area inside and out. Modern apartments that are stylish and inviting. Great views and Friendly staff. It’s a great place to call home.

Oct 27, 2021

I have lived here for 5 years. I enjoy the location. I hope to stay here another 5 years. The leasing office staff is helpful and quick to respond.

Oct 14, 2021

Space is clean and nice but it would be nice if there were resident socials planned. If we could get coupons to local places as well that would be cool

Oct 6, 2021

I have the best management and maintenance staff ever. From day one they have been top notch. I just got the news that my granddaughter passed while moving in. My first week here I received a bouquet of flowers and condolences from the staff. They have been there for me ever since.

Oct 1, 2021

It’s been great so far. Very responsive and helpful staff. Gabby and Rahel are awesome. Maintenance is quick to respond and resolve any issues.

Sep 30, 2021

I loved living here. The area is amazing! Very friendly neighbors and staff. I will definitely miss Pike 3400. The staff was amazing and the concierge knew me by name. The repair team were the best as well. Anytime I needed something fixed they were on it!

Sep 26, 2021

I’ve enjoyed living here. Leasing office is attentive and maintenance is great. I haven’t noticed any bug problems since I’ve been here, and everything is pretty clean.

Sep 17, 2021

The community is great for the most part. The two main issues that continue on a regular basis are the smoking in courtyards/balconies and the fire alarms. Other than those two, it's a great place to live.

Aug 31, 2021

Excellent community Will definitely recommend Neat and clean Helpful staff Accessible to most places Should start pet sitting services for pet owners

Aug 30, 2021

Pike 3400 has wonderful use of space and is the modern apartment everyone is looking for. I really love the floor plan options. There is so much space for storage in the kitchen that also has a gorgeous renovation.

Aug 26, 2021

The security here is phenomenal. The parking garage is gated and residents are given a garage remote along with special keys for access to floors and apartment. This apartment building is down the street from the subway. There is a screen in the lobby with Metro departure information.

Aug 24, 2021

Management friendly and always helpful. Maintenance team very responsive. Concierge is very nice and will assist with whatever needed. So far my current surrounding neighbors are respectful.

Aug 19, 2021

Great building so far, the entire building is clean and the staff is wonderful. Only issue so far is a need for more parking passes. Great service so far

Aug 18, 2021

We are really liking living here. The staff are the best and the location is ideal to walk to grocery stores, church, gym, restaurants, etc.

Aug 18, 2021

I've loved my time here! I haven't had any issues or concerns. If I ever did, then they were quickly addressed. I only wish it was closer to the metro.

Aug 18, 2021

Living here at Pike 3400 has been a wonderful experience! I love the staff - they are super friendly and attentive. Maintenance is GREAT!! Very clean and crisp as well :)

Aug 17, 2021

The building staff was friendly. The halls are fairly quiet and neighbors are nice. The location of the building is also nice close to downtown and local food and drink spots. It also isn’t far from the mall which is a plus. The rooms were clean when I toured and amenity spots were also all clean

Aug 5, 2021

The complex is updated and clean which is nice. However, since greystar took over responsiveness to maintenance and resident issues has gotten worse. It takes almost a week to get a response from the leasing office on maintenance follow up or rent issues. There were major elevator issues about a year ago but knock on wood they haven’t been an issue in a while.

Aug 4, 2021

Pike 3400 has been an overall enjoyable experience. Whether it was with Bozzuto or Greystar, each management tried to accommodate our needs as residents efficiently.

Aug 4, 2021

Rude neighbors have really made living here an unpleasant experience. Management can’t really do anything about people that are disruptive outside of quiet hours.

Aug 4, 2021

Everything had been great so far! We love our apartment and we are obsessed with all the amenities. The view from our balcony is sooo beautiful😍😍😍

Aug 2, 2021

It is clean and have nice environment but some neighbor is always make noise when open/ shut the door. Also I can hear people walk from above apartment. It’s too annoying.

Jul 29, 2021

I fail to see how I have never had roaches a day in my life, move into a luxury apartment complex where they DEMANDED that I allow the man in to do pest control, and end up with roaches! Like why did I just have to spend $70 at Home Depot? Plus, they lost my package the first week I was here. I am really disappointed at this point, but it is okay. The neighborhood is pretty cool and convenient and I like the lounge. I dislike the fact that there is only four guest parking spaces for the whole building - and they always filled.

Jul 27, 2021

My roommate and I move in at the end of the month. We are really excited for this move and hope that we will fit in with the community. Looking forward to it

Jul 18, 2021

So far, it’s been great. The staff is friendly and issues are addressed quickly. Place is very clean and other residents are very nice as well.

Jul 17, 2021

Love the apartment and location! Great place to be close to Ballston and Clarendon. Staff are always very friendly and helpful. Only thing would be when Garage1 is full getting upstairs from G2 takes a little longer.

Jul 16, 2021

Great amenities. Mostly renovated apartments, except for some with black carpeting. Wish the studio floorplan I’m in had at least one normal sized closet. Parking isn’t as secure as I would prefer for the price. Overall a great place to live and great location.

Jul 15, 2021

Nice facilities and great management team. Good location when it comes to food and distance from DC, but with Columbia pike being an emergency access road it gets quite noisy

Jul 9, 2021

I enjoy living here. It's close to the city which is great for my commute to work. I plan to live here a few more years. The staff has always been helpful and quick to respond.

Jul 9, 2021

My experience has been the best. Everyone here is so sweet and professional. The maintenance crew is always prompt and courteous. I am renewing early and look forward to another year.

Jul 1, 2021

Been in the building for nine months the Staff are really nice and other residents all very pleasant. Plenty great little local bars and restaurants which have now became local bars to me.

Jun 30, 2021

I absolutely love pike 3400 staff they are so fun and welcoming. I am hoping to stay after the summer because it is really a nice place to live.

Jun 18, 2021

A great apartment complex to live in! The manager Nikole is always so helpful and kind and very prompt with responses. I’ve been living here for 3 years and always have had a great experience!

Jun 17, 2021

All in all, not a bad place. That being said, it’s ridiculous that you should have to pay a fee to rent out the common area. People pay an amenity fee to use these spaces, and the rental is not cheap. Residents should be able to rent this space for free. The parking garage is too packed as well. It’s difficult to find a space after 7 pm. Also, I’ve heard reports from my neighbors of their cars being hit and scratched in the parking garage. Implementing cameras would be a great idea, especially as it gets more and more packed in there.

Jun 16, 2021

So far everyone has been EXTREMELY nice and responsive, I love how fast gabby responds to our needs ! When we toured The management staff were so nice and helping they gave us all of the information we needed !

Jun 6, 2021

Great pricing for location and square footage of apartments. Residential area has restaurants and shops within walking distance. Maintenance is the only flaw here with building showing it’s age much sooner than would be expected for recently built luxury apartment building.

Jun 1, 2021

Very clean, smells nice, great amenities, great living space, spacious and affordable. Apartments soundproof very well, nice view of Washington monument

May 30, 2021

Overall great! Very happy with the management team. For the exception of not having the number to the towing company posted publicly, very happy with the overall cleanliness and responsiveness!

May 28, 2021